Welcome to Harmonic Vision Technical Support
 On Windows 8, if the program sound and animation is "freezing" or you receive the error message "MaGp is not responding", click here for solution.
 If you just purchased a Music Ace product which is not compatible with your Apple OSX 10.7 Lion computer, please call 800-474-0903 (U.S. only) or 608-422-2283.
 If you receive an error message when installing or running your Music Ace product click here.
If you are having a problem installing or running a Music Ace Product, please click here.
If you need help managing groups and users for Music Ace Maestro click here.
If you need help managing groups and users for Music Ace or Music Ace 2 click here.
For all other technical support issues, please submit an error report.  

The Harmonic Vision Technical Support Department can also be reached at 800-474-0903 (U.S. only) or 608-422-2283 weekdays between the hours of 9:00am and 4:00pm Central Time.